Troubleshooting Guide

Testing

Many users aren't to terms with true game unbanning and sometimes fail to complete all needed steps sufficiently. Therefore we've organised a checklist to help you use XLR the proper way.

EAC GAMES:

  • Follow the tutorial again carefully!
  • Do NOT use any cheats or have any DMA/cheat hardware plugged in
  • Load up your game launcher and start the game
  • Load into a Live game and wait up to 5 minutes at a minimum for games like fortnite

VPN Kick Troubleshooting

If you find after spoofing for Fortnite you receive a consistent VPN error message, this is simply a prevention caused by a banned HWID serial being picked up one, kind of like the odd one out, very easy to spot.

  • Ensure all USBs/External Drives are disconnected from the system
  • Ensure your disk serialnumber(s) have changed, whether you used RAID 0 or using a new disk. [ENSURE YOU DIDNT REINSTALL UNDER THE SAME RAID ARRAY!]
  • Make sure you're not signed into Microsoft, OneDrive, Nvidia

ERROR CODE #1:

Connect to ethernet & try again - if your unable to, make a ticket.

ERROR CODE #2:

Please make a Discord support ticket and state the error code.